03-28-2015 12:01 AM
Hi, i am new to the community, but i have had my vixia hf G20 for over a year and have shot many hours of video on it.
Today, while my friend shot some live stuff, she claimed the view finder out fo nowhere became full of electronic noise, I.E static. And sure enough, it was! I have messed around with every button and navigated through most of the settings and to no avail.
Is it possible the connection between the view finder and the graphics card is loose/damaged, and that i could just take it apart to see?
On another note, the camcorder has 3 memories as you know, 32gb each. After tonight, whenever i select card A or B to record on, i get the error message "Check memory card". And of course i have checked to verify that they are not dirty or misplaced.
03-31-2015 06:55 AM
Thanks for posting.
Based on your description and what I see in the image you included, the camcorder needs to be repaired. To start the repair process, you'll need to complete a Repair Request on our website.