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New Contributor
Posts: 4
Registered: ‎06-16-2020

how to get rid of solid white box XA40

how do I get rid of solid white box on the screen on my Canon XA40/ This is not the focus box, it is small solid white square dead center almost at the very top of the screen. I have everything else turned off on the screen. It transmits this box to the live video which is not good.

Frequent Contributor
Posts: 120
Registered: ‎08-10-2017

Re: how to get rid of solid white box XA40

That is the recording/stop indicator. It is normal to show this on the screen even when you have disabled the other display items. Anything on the cameras screen will be output on the HDMI output unless you disable it in the settings menu.

If the XA40 is like my G40, you disable it here.

HDMI Out.JPG

Legria HF G40 - Zoom H2n - Dell 8700 i7-4790 3.6Ghz, 24Gb RAM, nVidia GTX 1060 6GB - Win 10 - DaVinci Resolve 17.1.0 Build 24
Frequent Contributor
Posts: 43
Registered: ‎04-06-2019

Re: how to get rid of solid white box XA40

To have nothing shown on an external screen, go to onscreen displays and select off.

New Contributor
Posts: 4
Registered: ‎06-16-2020

Re: how to get rid of solid white box XA40

Onscreen displays is off and the box is still there.

New Contributor
Posts: 4
Registered: ‎06-16-2020

Re: how to get rid of solid white box XA40

Thank you! Not sure what I did, but figured it out.

Occasional Contributor
Posts: 10
Registered: ‎10-08-2020

Re: how to get rid of solid white box XA40

I have the same problem on my Vixia HF G50 but I can't find right setting, partly because your full reply is only partly showing and I can't figure out how to read the full message. If you know how my camcorder works can you tell me where to look?

 

 

Frequent Contributor
Posts: 120
Registered: ‎08-10-2017

Re: how to get rid of solid white box XA40

[ Edited ]

You need to look in the G50 pdf manual which you should find on the Canon website. This is the whole page of the manual that applies to my G40.

HDMI Out.JPG

Legria HF G40 - Zoom H2n - Dell 8700 i7-4790 3.6Ghz, 24Gb RAM, nVidia GTX 1060 6GB - Win 10 - DaVinci Resolve 17.1.0 Build 24
Occasional Contributor
Posts: 10
Registered: ‎10-08-2020

Re: how to get rid of solid white box XA40

Thanks for your  quick reply. I read  that section  of the  manual  but nothing seems to work. I guess I'll  have to live with it.

New Contributor
Posts: 4
Registered: ‎12-21-2020

Re: how to get rid of solid white box XA40

I have just bought my camera I will have to return it as I need clean HDMI so if you can try to think what you did to solve it it would save me from sending the camera back which I'd rather not do

New Contributor
Posts: 4
Registered: ‎12-21-2020

Re: how to get rid of solid white box XA40

Sorry that was to Perucog
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