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Zoom problems with G30

mimages
Apprentice

When I zoom out with the rocker switch on my G30, the zoom will return to a wide angle, especially if I lightly touch the telephoto end of the rocker. It will continue to return to wide angle by itself, even if I move the rocker switch to telephoto. This seems to occur when the weather is hot (we shoot outside much of the time) and the camera has been operating for an extended period. This zoom problem does not seem to happen if the touch screen and remote zoom are used and the camera is cool. I bought this camera 9/2013. Has anyone else experienced this issue? Could this be a defective zoom switch? Would updated firmware make any difference? Any help would be appreciated.

14 REPLIES 14

at least you will have different problems with Sony!

yyazz
Contributor

I have the same problem too !!. Is there any solution for the problem ??

yes, Canon repair did correct the zoom issue. No cost to me since it was under warranty. Hope that helps.

Do you know what Canon did to repair the unit? Did they replace the zoom mechanism? I sent my G30 in 4 days ago.

I sent my g30 in to Canon to fix the zoom problem but 4 months later the problem is back.

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