11-25-2018 03:34 PM
11-25-2018 05:28 PM
If the unit powers on with the power cord attached, then this issue may be related to the battery. It may be worth a try to change out the battery for a different one. If the issues persist past that, we recommend sending your unit in for service.
Alternately, you may fill out an online repair request form at the following link to setup your repair using our online service.