Canon Community Canon Community
 


Reply
Highlighted
New Contributor
Posts: 2
Registered: ‎03-26-2020

Xa10 xlr inputs

My xlr inputs are greyed out when attempting to record external. Camera doesn’t allow me to access those to adjust nor will camera record from any external mic. Thoughts?
Highlighted
Super Contributor
Posts: 183
Registered: ‎02-23-2020

Re: Xa10 xlr inputs

Does your external mic need phantom power?  If so, is the XLR terminal switch set to "MIC+48V"?

 

See page 75 in the User Guide for details if you haven't already done so. 

--
Ricky

EOS 5D IV, 50mm f/1.2L, 135mm f/2 L, 600EX-RT (x6), ST-E3-RT, Vixia HF G50
Highlighted
New Contributor
Posts: 2
Registered: ‎03-26-2020

Re: Xa10 xlr inputs

Thank you but that is not the issue.  It’s as if I don’t have the upper XLR /handle attached.   Thought there may be a setting that I need to change so the camera would recognize the XLR.  

Highlighted
Product Expert
Product Expert
Posts: 1,076
Registered: ‎10-17-2012

Re: Xa10 xlr inputs

Hello Mac2, 

3.JPG

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement