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New Contributor
Posts: 2
Registered: ‎03-26-2020

Xa10 xlr inputs

My xlr inputs are greyed out when attempting to record external. Camera doesn’t allow me to access those to adjust nor will camera record from any external mic. Thoughts?
Valued Contributor
Posts: 328
Registered: ‎02-23-2020

Re: Xa10 xlr inputs

Does your external mic need phantom power?  If so, is the XLR terminal switch set to "MIC+48V"?


See page 75 in the User Guide for details if you haven't already done so. 


EOS 5D IV, 50mm f/1.2L, 135mm f/2L, 600EX-RT (x6), ST-E3-RT, Vixia HF G50
New Contributor
Posts: 2
Registered: ‎03-26-2020

Re: Xa10 xlr inputs

Thank you but that is not the issue.  It’s as if I don’t have the upper XLR /handle attached.   Thought there may be a setting that I need to change so the camera would recognize the XLR.  

Respected Contributor
Posts: 1,076
Registered: ‎10-17-2012

Re: Xa10 xlr inputs

Hello Mac2, 


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