03-21-2020 02:47 PM - edited 03-21-2020 02:53 PM
Is this an HF W11? From looking at that unit's manual, I don't think you can disable the internal mic.
How though are you getting video off of the camcorder? mini-jack to RCA-style video and stereo audio? If so, just don't connect the left and right audio portions of the cable.
03-21-2020 02:48 PM
Hi! The model number you mentioned is not a model that Canon USA has offered. The name does appear to be similar to the VIXIA HF W11, though. Is that the camcorder you're using? Please let us know so we can provide you with the right information!