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Posts: 1
Registered: ‎11-17-2014

Vixia HF50 - "Monitor while Out" connection not established

I have the HF50, win 7 home edition laptop and linksys wrt54gs2 v1 and trying to connect with an iphone using the "monitor while out" function.

- streaming from camera to iphone works fine, while in recording mode

- when in play mode connecting to access point works, and I can find the camera in the networks of my laptop

- When in streaming mode and trying to connect with "monitor while out", I get an error message that I have to change the port settings.

- the port is set to 80, and I entered a password (into the camera)

- I ran the checking tool that is supposed to check the system capability to use the "monitor while out" function.

- 1st check says system is not properly configured, router does not support "UPnP. I checked, the router is in fact capable of UPnP and this function is enabled

- Ran the tool again and not its saying router does not allow port mapping. I think it does, because I have some ports open for the xbox. Otherwise, I don't have much of a clue....

- I opened port 80 entering the IP of my computer and the checking tool says nothing found that would prevent me from using .....

- I opened port 80 to the IP address of the camera, however the camera won't connect allays the same error.

- I played with the settings in the router, but no success.

- running the checking tool seems to give random results between router does not provide UPnP, no port mapping and no issue found.


I suspect the issue is in the router, but I don't have any idea what to try out next.


Any help is appreciated.

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