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New Contributor
Posts: 2
Registered: ‎03-28-2015

Vixia HF R500 camcorder burning movies to a DVD

I have copied movies from the memory card to my computer and burned the movies to a DVD from the computer but my DVD player can't read the disc. The movies are still on the memory card and I don't want to erase them until I have a hard copy in my hands that we can watch. These movies are of the first few days of our first grandchilds life. The memory card is a 32 GB SanDisc Ultra Plus. The movies are recorded in the AVCHD video format. The disc plays in my computer but not in my Memorex player or our Wii player that we can watch on our TV. Help - I am only somewhat computer literate and zero camcorder literate.

Respected Contributor
Posts: 1,005
Registered: ‎10-23-2012

Re: Vixia HF R500 camcorder burning movies to a DVD

Hi Bo21!

 

It is likely that the format or configuration you used when you created the disc is not supported by your player.  You may want to contact Memorex and the software vendor to make sure you have each configured so the disc you create with the software is supported by the player.

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New Contributor
Posts: 2
Registered: ‎03-28-2015

Re: Vixia HF R500 camcorder burning movies to a DVD

Thanks Mike

I was able to resolve the disc reading problem by purchasing a Blueray DVD player

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