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Posts: 1
Registered: ‎11-08-2017

Vixia HF R500 LCD flickering

The lcd screen is flickering and recording seems comprimised as well . Here's a link to a youtube video of it.  https://youtu.be/H3aUGWi4PeQ

 

Any help would be greatly appreciated.

Thanks, 

Tony

Product Expert
Posts: 906
Registered: ‎10-16-2012

Re: Vixia HF R500 LCD flickering

Twright

 

Thanks for posting.

 

If your recordings are similarly affected and this occurs in all types of lighting (e.g., outside in daylight and indoor (incandescent & fluorescent)), your camcorder will require service.

 

You may setup the repair of your camcorder at this site: https://www.usa.canon.com/repair.

 

Once on our site, click on "Request Product Repair". On the next page, you may create an account or log into your existing account. These options make it easier to request the repair of more than one product. You may also choose the "Continue" button to "Continue without an Account".

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