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New Contributor
Posts: 1
Registered: ‎06-30-2019

VIXIA HF R800 audio issue. Wireless microphone not working

[ Edited ]

I have MOURIV MV-GMC201 2.4G Wireless Lavalier Microphone System which working fine with phone and other devices but not working with my VIXIA HF R800/ I has no idea why. The mic jack is 3.5 

Any suggestions 

Product Expert
Product Expert
Posts: 893
Registered: ‎10-17-2012

Re: VIXIA HF R800 audio issue. Wireless microphone not working

Bizon81, 

We are sorry that this microphone does not work.  It is not actually a Canon device though, and not tested or supported specifically for your camera.  We regret any inconvenience that this may cause you. 

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Frequent Contributor
Posts: 86
Registered: ‎08-10-2017

Re: VIXIA HF R800 audio issue. Wireless microphone not working

Is the jack plug a TRS or TRRS? If the latter this is why it works in a phone and not the camera. TRRS jacks in phones allow for the use of an inline volume control.

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