05-19-2013 01:37 PM
05-21-2013 01:24 PM
Hi charles!
If you are experiencing technical difficulties with the software provided by PIXELA, I recommend that you call them directly per a note included in the camcorder's instruction manual. Their contact information should be in the software installation guide on the CD-ROM that came with the camcorder.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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