10-14-2017 05:28 PM
New HF R80 not being detected by CameraWindow software. Computers play USB device inserted sound, but CameraWindow software does not detect it. Have tried three computers and multiple ports on each with the same results. All other USB devices removed. All are running Windows 10 64 bit.
Solved! Go to Solution.
10-18-2017 05:52 PM
Thanks for posting.
When connecting your camcorder to your computer, we recommend the following:
When your camcorder is connected, as described above, please turn it on, using the Playback button on the back of the camcorder. This button has a blue playback arrow on it. The playback mode is also the camcorder's computer connection mode.
04-19-2018 02:55 AM - edited 04-19-2018 02:57 AM
The instructions are not correct for the requesters camera, an R80. The R80/R82 DOES NOT HAVE A BLUE PLAYBACK BUTTON ON THE BACK OF THE CAMCORDER. There is, however a GRAY "Play" button on the INSIDE of the camcorder, directly under the ON/OFF button. THIS is what you must press. It took me forever to discover the secret to making this work.