08-02-2016 10:29 PM
I'm not quite sure where to go from here as far as getting your camcorders internal drive recognized.. I'm thinking it has something to do with no drive letter being assigned to the drive but I could be wrong. I have searched for a solution and come up empty. I'm not giving up yet though.
01-17-2018 09:43 PM
02-17-2020 08:17 PM
Sorry, it was too long ago. We did find a way to somehow switch the camera over into "drive" mode where it acted more like a hard drive when connected to the computer. From there, we were able to use normal recovery software to get the ghosted files. Unfortunately, most of them were slightly corrupted with header information and other issues. I used a program called recover mp4 coupled with a good video to recover them. It never quite got all the way back to original quality, but it's a lot better. Good luck! I know how stressful and disappointing this is.
02-17-2020 08:21 PM
02-17-2020 10:19 PM
It took a few hours, but we figured it out again!!! We remember how painful it was to lose all of those memories and hope this helps both of you too.
Here's what you have to do - at least for the Canon HFR40. You have to trick the camcorder into connecting as a drive by switching to the AVCHD.