11-27-2019 09:10 PM
11-28-2019 08:54 AM
The hardware in this camera is not overly robust. Keep in mind its CCD is only 1/4.85
2.07MP at 2K with a variable 1.8 ~4.5 aperature. Lighting is going to be one of the biggest factors affecting performance.
Are you recording at 60P? That might help with image quality.
Taking the camera apart. I wouldn't recommend that. If it needs service, I'd send it to Canon.
12-01-2019 12:00 PM
What resolution and frame rate is your iPhone shooting at? What settings are you using with the R700? Which auto exposure mode are you using for each camera? Do you use a tripod? Are you viewing the results from both on the same monitor using the same software?
It would be helpful if you could post a link to a sample video you've uploaded to YouTube or somewhere similar.