10-19-2020 09:45 AM
I have a new computer and want to transfer videos to it. Of course my computer doesn't have a DVD drive (and I am not sure I even know where the old disks are). Is there a way to transfer my videos without the Pixela software?
10-20-2020 01:25 AM
Thanks for checking in with us.
To check the software available for the camera, you can visit https://usa.canon.com, click on DRIVERS & DOWNLOADS, and then enter your camera model in the prompt.
We aren't able to provide forum support beyond that for that camcorder, so if you need additional assistance, you may wish to contact our phone support line by calling us at (800)652-2666 on M-F from 9am-7pm EST and then select the camcorder department.