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New Contributor
Posts: 1
Registered: ‎08-30-2019

Permanently disable standby mode on G21?

I’m using a G21 to remotely stream a live event via the HDMI output to a capture device, but not. After 10 minutes standby mode begins displaying photos of the camera as a screensaver. 

 

I need to to turn off or disable this function without physically manipulating the camera every time it’s used. Again, this is a remote setup (basically, I remotely power on the system and the hdmi output feeds the stream capture). 

 

I’ve searched the manual and forums to no avail. Any ideas?

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Product Expert
Product Expert
Posts: 1,076
Registered: ‎10-17-2012

Re: Permanently disable standby mode on G21?

plandreycune, 

The VIXIA HF G21 has an auto power off mode that can be enabled or disabled.  It does not have a mode for disabling the standby mode, however.  We sincerely apologize for any inconvenience that this may cause you at this time. 

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New Contributor
Posts: 1
Registered: ‎02-05-2020

Re: Permanently disable standby mode on G21?

[ Edited ]

Hey,

I just found this: https://vn.canon/en/support/8201786200

Seems to be working so far. I guess that since we didn't know what to call it, we did not get this answer. It is the "demo mode" that we were trying to disable.

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