08-30-2019 09:52 AM
I’m using a G21 to remotely stream a live event via the HDMI output to a capture device, but not. After 10 minutes standby mode begins displaying photos of the camera as a screensaver.
I need to to turn off or disable this function without physically manipulating the camera every time it’s used. Again, this is a remote setup (basically, I remotely power on the system and the hdmi output feeds the stream capture).
I’ve searched the manual and forums to no avail. Any ideas?
08-30-2019 05:02 PM
The VIXIA HF G21 has an auto power off mode that can be enabled or disabled. It does not have a mode for disabling the standby mode, however. We sincerely apologize for any inconvenience that this may cause you at this time.
02-05-2020 11:18 AM - edited 02-05-2020 11:22 AM
I just found this: https://vn.canon/en/support/8201786200
Seems to be working so far. I guess that since we didn't know what to call it, we did not get this answer. It is the "demo mode" that we were trying to disable.