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My new Mac is not recognizing my VIXIA HF R800 HD video camera

guitymon
Apprentice

Just bought a new Mac with a Catalina 10.15.4 operating system.  When  I open imovie and attempt to import video from the camera (on a SanDisk memory card), it appears to see the camera but none of my video clips appear and thus can't click on the 'import' button to import them. I used this camera numerous times with my last Mac with no issue whatsoever....and I kept my old Mac up to date with current operating system downloads.    Any ideas?!?!  This camera is relatively new and would be really upset if I can no longer use it with my new computer. 

 

2 REPLIES 2

shadowsports
Legend
Legend

Greetings,

How are you connecting the camera to your new MAC?

 

Are you using an adapter?

 

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

I"m using the USB cable that came with the camera.  The same one I used with my old computer with no issue. 

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