12-06-2018 07:19 AM
12-06-2018 04:50 PM
Thanks for posting.
Which version of Android do you have on your phone?
12-06-2018 09:03 PM
The VIXIA HF R62 is not listed as a compatible model. This is the reason you are having difficulty, as only the VIXIA HF R82 and VIXIA HF R80 are listed as being compatible.
01-19-2019 05:22 PM
The response about the HF R80 being compatible is a crock. I have that model, a 'supported' version of Android, and it does not work. I'm a techy, I know how to read manuals, and when I tried to get help from Canon, all they did was cut/paste the manual instructions that DO NOT WORK and send them to me. Useless product, useless support.
01-19-2019 05:23 PM
As far as I can tell, there is NO alternative to the Camera Connect, so I now have a camcorder, a NEW camcorder, without ANY remote capabilities.