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Occasional Contributor
Posts: 5
Registered: ‎12-06-2018

My galaxy s8 won't work with the canon app for vixia hf r62

I'm super sad and confused as my very popular phone, verizon samsung s8, is coming up as incompatible in the canon vixia camcorder wi fi app. What is the work around?
Product Expert
Posts: 936
Registered: ‎10-16-2012

Re: My galaxy s8 won't work with the canon app for vixia hf r62

Hi Kristanrene,

 

Thanks for posting.

 

Which version of Android do you have on your phone?

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Occasional Contributor
Posts: 5
Registered: ‎12-06-2018

Re: My galaxy s8 won't work with the canon app for vixia hf r62

Galaxy s8
Occasional Contributor
Posts: 5
Registered: ‎12-06-2018

Re: My galaxy s8 won't work with the canon app for vixia hf r62

 
Occasional Contributor
Posts: 5
Registered: ‎12-06-2018

Re: My galaxy s8 won't work with the canon app for vixia hf r62

Sorry it says android 8.0.0 and kernel
Product Expert
Product Expert
Posts: 737
Registered: ‎10-17-2012

Re: My galaxy s8 won't work with the canon app for vixia hf r62

Kristanrene, 

The VIXIA HF R62 is not listed as a compatible model.  This is the reason you are having difficulty, as only the VIXIA HF R82 and VIXIA HF R80 are listed as being compatible. 

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Occasional Contributor
Posts: 5
Registered: ‎12-06-2018

Re: My galaxy s8 won't work with the canon app for vixia hf r62

Is there a different app i need
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