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kristanrene
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kristanrene
Posts: 5
Registered: ‎12-06-2018

My galaxy s8 won't work with the canon app for vixia hf r62

‎12-06-2018 07:19 AM

I'm super sad and confused as my very popular phone, verizon samsung s8, is coming up as incompatible in the canon vixia camcorder wi fi app. What is the work around?
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Richard
Posts: 936
Registered: ‎10-16-2012

Re: My galaxy s8 won't work with the canon app for vixia hf r62

‎12-06-2018 04:50 PM

Hi Kristanrene,

 

Thanks for posting.

 

Which version of Android do you have on your phone?

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kristanrene
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kristanrene
Posts: 5
Registered: ‎12-06-2018

Re: My galaxy s8 won't work with the canon app for vixia hf r62

‎12-06-2018 08:20 PM

Galaxy s8
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kristanrene
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kristanrene
Posts: 5
Registered: ‎12-06-2018

Re: My galaxy s8 won't work with the canon app for vixia hf r62

‎12-06-2018 08:20 PM

 
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kristanrene
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kristanrene
Posts: 5
Registered: ‎12-06-2018

Re: My galaxy s8 won't work with the canon app for vixia hf r62

‎12-06-2018 08:27 PM

Sorry it says android 8.0.0 and kernel
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Tim
Posts: 737
Registered: ‎10-17-2012

Re: My galaxy s8 won't work with the canon app for vixia hf r62

‎12-06-2018 09:03 PM

Kristanrene, 

The VIXIA HF R62 is not listed as a compatible model.  This is the reason you are having difficulty, as only the VIXIA HF R82 and VIXIA HF R80 are listed as being compatible. 

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kristanrene
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kristanrene
Posts: 5
Registered: ‎12-06-2018

Re: My galaxy s8 won't work with the canon app for vixia hf r62

‎12-06-2018 09:23 PM

Is there a different app i need
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