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Registered: ‎04-22-2015

ImageBrowser and CameraWindow do not recognize my Vixia hfr50

When I connect my new Vixia hfr50 to my Windows 7 x64 computer with a USB cable, I can see the internal and SD cards and Transfer Utility LE connects to it.

However, ImageBrowser and CameraWindow both report "Cannot detect Camera, Check connection to camera, then retry".

 

I have tried uninstalling and reinstalling both applications and uninstalling the CANON driver in the Device Manager, but no joy.

 

Any suggestions?

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