04-29-2015 10:22 PM
I dropped my Canon Vixia HF R50, and the the picture on the camera is all glitched and messed up. The touch screen works fine, I can browse all my videos and options, but the picture just flashes bright green, yellow, pink and white. Help?
05-03-2015 08:26 AM
Thank you for posting.
Something likely happened internally when the camcorder fell that needs to be repaired. To start the repair process, you'll need to complete a Repair Request on our website.