Canon Community Canon Community
 


Reply
Highlighted
New Contributor
Posts: 1
Registered: ‎04-29-2015

I dropped my HF R50. The screen GUI's work fine but the picture is all glitched out. Any help?

I dropped my Canon Vixia HF R50, and the the picture on the camera is all glitched and messed up. The touch screen works fine, I can browse all my videos and options, but the picture just flashes bright green, yellow, pink and white. Help?

Respected Contributor
Posts: 1,005
Registered: ‎10-23-2012

Re: I dropped my HF R50. The screen GUI's work fine but the picture is all glitched out. Any help?

Hi Cmunn101!

 

Thank you for posting.

 

Something likely happened internally when the camcorder fell that needs to be repaired.  To start the repair process, you'll need to complete a Repair Request on our website.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement