01-21-2013 04:37 AM
I downloaded all the software that came with the camcorder. And impoted the videos. I cannot play the videos on the computer. Is there software that should have came with the camcorder that would allow me to view and edit the video? Thanks
03-05-2013 06:21 PM
Hi Brianpucci,
For the best answer, I recommend calling Pixela for assistance. Here's their contact information:
Telephone support: 1-800-458-4029 Monday-Friday 9:00 a.m. - 6:00 p.m. (PST)
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.