08-19-2018 10:57 PM
Hi, I'd like to know something about a write error. I was using a class 10 SD memory card, 64GB (lots of memory). My camcorder is a Vixia HF r800. I was recording one hour of video right away, but it gives a 40 minute error. What is happening? Is it overheating? Incompatible card? Please Canon, give me some support !!! (translated from Google)
08-20-2018 05:47 PM
Thanks for posting.
I'm not familiar with the error message that you mentioned. I understand that this may due, in part, to translation page you're using. Are you able to post an image of the error message that you've seen on your camcorder?
08-22-2018 03:15 PM
Is this an Error 40 (Err 40) message? If yes, and not sure this applies, try cleaning the battery contacts with a soft cloth. I have searched for the error message but only found information as it relates to Canon DSLRs.