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HFS10 - Won't recognize power adapter

Tedology
Apprentice

Hello,

 

I have a Canon Vixia HFS10 camcorder that was purchased about six years ago.

 

Today, I connected it to my Mac to upload some video I recorded. I went through the normal steps and got a message "Please connect power adapter" (in red).

 

I tried...and the message did not go away.

 

So I figured the adapter was faulty and went and purchased another universal adapter (8.4v) at Fry's.

 

Tried that one...same error.

 

I'm wondering if my camcorder is just dead? Or is there a setting I must change on the camcorder?

 

Thank you,

Ted

2 REPLIES 2

Waddizzle
Legend
Legend

You should have it professionally checked. Power cord problems are best handled by professionals

 

I can think of several issues that might cause the message.  For example, a ground fault could do it.  A faulty rechargeable battery might produce the same message, too.  Get it checked out by a professional.

--------------------------------------------------------
"The right mouse button is your friend."

Hi Waddizzle, 

 

Thanks very much for taking the time to respond.

 

I'm going to give Canon a call when I get home and speak to somebody about this and see if there is something I can test out first on my end.

 

Ted

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