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New Contributor
Posts: 2
Registered: ‎05-22-2017

Facebook upload problem

8:54 AM
I have a g40 just got it and shot some video on Sunday. I used MP4 format because I heard Facebook preferred MP4. I took out my sd card, loaded into my hp laptop and imported the files into Windows movie maker live. After I was finished editing I saved and published the video then I uploaded it to a Facebook page. The video is perfect on my laptop but when I upload it to Facebook there's no sound just some low stream he digitized noise. Any ideas what's going on?
Valued Contributor
Posts: 308
Registered: ‎01-13-2015

Re: Facebook upload problem

[ Edited ]

What export settings did you use?  If you are not uploading directly to Facebook then you could record using the AVCHD format and export from MovieMaker as an MP4 file. 

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