01-17-2015 12:56 AM
I cant get to my movies.. I turn on the camera like I normally do and set dial to access the movies and I see "Reading the HDD" it does not change and my joystick seems useless too! Not happy about this as we have some family movies on HDD.
Any ideas here?
01-19-2015 10:16 AM
Thank you for posting.
What specific model VIXIA are you using?
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01-19-2015 10:46 AM - edited 01-19-2015 10:47 AM
01-19-2015 11:41 AM
It is true that the HG21 is no longer in service life. It is no longer possible to service the HG21. However, perhaps it will not need to be repaired.
It is possible the hard drive has become corrupted. The only way to be certain is to try initializing the hard drive from the menu. The drawback to this is any data on the hard drive will be lost.
01-24-2015 10:08 PM