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Occasional Contributor
Posts: 5
Registered: ‎05-26-2015

Re: Canon Vixia - Zoom out problem, pleeeeeease help!

Me too, is a well-known "Canon" problem. In the past with my Hf-100's 8 times !!!, with my Hf-G30 3 times and again with the HF-G40 !!!!!!!!!!!!!!after 6 months
New Contributor
Posts: 2
Registered: ‎12-22-2018

Re: Canon Vixia - Zoom out problem, pleeeeeease help!

I am experiencing this as well and is most frustrating. Been a Canon user for years but am considering going to Panasonic. Where did you send your camcorder for repair?

New Contributor
Posts: 4
Registered: ‎06-30-2018

Re: Canon Vixia - Zoom out problem, pleeeeeease help!

I sent it in to Canon USA, they fixed it fairly quickly.

New Contributor
Posts: 1
Registered: ‎02-09-2019

Re: Canon Vixia - Zoom out problem, pleeeeeease help!

I had this issue with my G40, sent back to Canon and they fixed it..  Just over a year to the date, it started doing it again.   So frustratrated, as i am sure they are going to charge me a small fortune to fix the same issue AGAIN.   

New Contributor
Posts: 1
Registered: ‎02-13-2019

Re: Canon Vixia - Zoom out problem, pleeeeeease help!

I was having same issue, used a can of compressed air to blow out any dust around rocker zoom, I did it several times. And my zoom is working again.
Thinking particles from using it a lot , and maybe dust from sitting out while charging.
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