09-27-2019 01:59 PM
10-02-2019 10:54 AM
10-08-2019 03:40 PM
I think I'll try this too...One of my XA25's is doing it pretty bad. The other XA25 has done it once or twice but not like the other as it does it constantly. Thanks for the suggestion.
Canon, why are you denying the issue when it's happening to so many of us?
11-11-2019 02:23 PM
I've had my Vixia HF G40 for just over a year. Used only in a studio for work.
I too, have major zoom out issues. Canon wants me to send it in, and then they'll tell me what it will cost to fix it.
This should be a recall. I should not have to pay an extra fee for something that breaks down in so many cameras.
I'll try the compressed air solution, but will need to buy a new camera as I can't risk the experiment if it doesn't work.
11-11-2019 10:00 PM