08-18-2018 05:11 AM
12-22-2018 10:57 PM
I am experiencing this as well and is most frustrating. Been a Canon user for years but am considering going to Panasonic. Where did you send your camcorder for repair?
02-09-2019 03:28 PM
I had this issue with my G40, sent back to Canon and they fixed it.. Just over a year to the date, it started doing it again. So frustratrated, as i am sure they are going to charge me a small fortune to fix the same issue AGAIN.
02-13-2019 07:22 AM
04-21-2019 03:31 PM
I bought a G30 several years ago. Within a year the zoom out problem began. I sent it in and Canon fixed it for free. It happened again a year later Canon fixed it again but not for free. To preserve my G30 I used it mostly with remote thumb control. When the rocker zoom is broken my $80 thumb control works fine as apposed to the $300+ Canon repair.Then to shoot more sports I bought a G40 hoping Canon had ironed out the problem. Often I like to shoot sports using a monopod and the rocker zoom is necessary for that work. Just yesterday in the outdoor dampness the zocker zoom started to drift on my G40. It is such a great camcorder for shooting sports I would still buy another one I guess.
09-09-2019 07:57 PM
I have the G40 and after two years of use it now has the same problem... I will give the compressed air trick a try before I consider paying Canon to fix.