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New Contributor
Posts: 1
Registered: ‎07-28-2016

Canon VIXIA HF R72 "Taking Photos" feature not working

[ Edited ]

Dear Canoncommunity,


I just got Canon VIXIA HR72, and I have been testing its features, but so far the taking photo feature does not work with me. I have followed the instructions in the manual in pp.54-55, and everything goes as those pages say, but when I go to the memory card or the built-in memory, I don't find the photos.. 


so I have been wondering if there is a specific setting that I need to make sure is on or off to be able to taking the photos. 

Please advice 

Valued Contributor
Posts: 308
Registered: ‎01-13-2015

Re: Canon VIXIA HF R72 "Taking Photos" feature not working

[ Edited ]

When you are taking pictures did you see a green icon and did the ACCESS indicator flash indicating that the picture is being saved?

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