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Canon VIXIA HF R72 "Taking Photos" feature not working

Noha
Apprentice

Dear Canoncommunity,

 

I just got Canon VIXIA HR72, and I have been testing its features, but so far the taking photo feature does not work with me. I have followed the instructions in the manual in pp.54-55, and everything goes as those pages say, but when I go to the memory card or the built-in memory, I don't find the photos.. 

 

so I have been wondering if there is a specific setting that I need to make sure is on or off to be able to taking the photos. 

Please advice 

1 REPLY 1

VideoGeek
Mentor

When you are taking pictures did you see a green icon and did the ACCESS indicator flash indicating that the picture is being saved?

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