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Community Manager
Posts: 48
Registered: ‎03-23-2018

Share your thoughts with us!

[ Edited ]
Share your thoughts with us, #TeamCanon community! 
Tap the link here to take our Canon U.S.A. Brand Poll: canon.us/brandpoll
brandpoll.jpg
New Contributor
Posts: 2
Registered: ‎05-31-2021

Re: Share your thoughts with us!

Hi! I was excited for my new PIXMA iP8720 printer, but it turns out that it didn't come with all required cables to connect it to my USB slot in my computer. I see that's a 'thing' you do with your printers. Now I have to wait until tomorrow to go to a store, and hopefully find the right cable (I'm not a tech expert, and might get the wrong one!) - or wait a few days to get one from amazon... NOT exciting. Why would you NOT supply all the things to get your product running and useable on the spot? 

 

Also, one of the cartridges doesn't light up, and there's no explanation how to make that work. 

 

So my customer experience is NOT that great at this moment. Thanks for asking. Any immediate help available? Doesn't look like it, just a forum to talk with each other and other frustrated users? Again, not exciting.

Frequent Contributor
Posts: 46
Registered: ‎04-06-2019

Re: Share your thoughts with us!

I can't see any link... Where is "here" ?
Moderator
Posts: 2,064
Registered: ‎07-08-2013

Re: Share your thoughts with us!

You can tap the URL https://canon.us/brandpoll

 

Hope this helps!

New Contributor
Posts: 2
Registered: ‎06-12-2021

Re: Share your thoughts with us!

thank you our moderator!




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