02-06-2019 09:29 AM
Good luck getting an answer, yet alone a fix/solution. This issue has been going on for 2+ years and Canon has not addressed it.
09-24-2019 09:35 PM
Apple recently released Mac OS X v10.12 Sierra. We have discovered some issues with the compatibility of Canon’s Camera Window DC, EOS Utility and Map Utility software programs on lottery with Mac OS X v10.12 Sierra that may cause certain functions of such Canon software not to work.
Before upgrading your OS to Mac OS X 10.12 Sierra, please review the compatibility chart by clicking here.
We will update our support policy Mid-October.
You will be get the compelete soultion on https://canoncanada.custhelp.com/app/answers/answer_view/a_id/52876/~/compatibility-of-camera-window...
03-02-2020 07:19 PM
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08-04-2020 02:49 PM
Thank you for using Canon products. Apple is preparing to release the new Mac OS X v10.12 Sierra. During our testing of the pre-release version of Mac OS X v10.12 Sierra, we discovered some compatibility issues with Canon's Camera Window DC, EOS Utility, and Map Utility software programs that may cause certain functions of such software not to work. Once Apple releases the official version of Mac OS X v10.12 Sierra, our plan is to test these software programs Kissasian with this official version and then release compatibility information around the end of September 2016. If you have any of these software programs, we recommend that you wait to upgrade to Mac OS X v10.12 Sierra until after our testing is complete.Free IPTV M3u