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Community Manager
Posts: 49
Registered: ‎03-23-2018

CarePAK Plus Offer

[ Edited ]
New Contributor
Posts: 1
Registered: ‎07-11-2019

Re: CarePAK Plus Offer

OK, I purchased a Canon EOS 5D Mk IV from B&H Photo, ordered on June 25th. Registering it now, but am not getting any confirmation from Canon that I will receive the promised CarePak+ service. At the conclusion of registration, the web site only offers to let me buy the service  :-(

How do I correct this? Who to contact? The Canon site doesn't seem to offer much in the way of customer service for this...


Posts: 1,850
Registered: ‎10-25-2012

Re: CarePAK Plus Offer



We recommend reaching out to the CarePAK team for assistance. They're at 1-833-CAREPAK (1-833-227-3725). 



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