topic EOS Webcam Utility not working with OBS in EOS Webcam Utility Pro - Discussions

EOS Webcam Utility not working with OBS

arcanebear — Thu, 30 Nov 2023 16:10:33 GMT

I cannot connect the EOS webcam utility to my OBS Software anymore, super upsetting that the updates keep making something I am paying for unuseable.

Re: Canon EOS Webcam Utility Pro v2.0.30 – How to Download and Subscribe

arcanebear — Thu, 30 Nov 2023 16:07:14 GMT

It no longer shows up on ZOOM either? Can someone please help, this is interrupting my daily work flow for videos for youtube now...

Re: Canon EOS Webcam Utility Pro v2.0.30 – How to Download and Subscribe

Danny — Thu, 30 Nov 2023 16:12:14 GMT

Thanks for joining the conversation, arcanebear!

This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, you can call our EOS support team at 1-800-OK-CANON (1-800-652-2666). They're open weekdays 9a to 9p ET (6a to 6p PT) and Saturdays 9a to 7p ET (6a to 4p PT). You can also click HERE search our knowledge base or register your Canon gear HERE to access additional support options.

Thanks and have a great day!

Re: EOS Webcam Utility not working with OBS

Hazel_T — Fri, 01 Dec 2023 23:57:56 GMT

Hi arcanebear,

To trouble shoot this issue we would need a little bit more information. What operating system is on your computer? If you open the EOS Webcam Utility directly and connect your camera do you see the camera video feed in that program?

Re: EOS Webcam Utility not working with OBS

knoble — Sun, 03 Dec 2023 00:13:58 GMT

Same issue. MacOs Sonoma 14.1.2.