topic Re: EOS Webcam utility full version and MAC OS Big Sur in EOS Webcam Utility Pro - Discussions

EOS Webcam utility full version and MAC OS Big Sur

Ssalmorejo — Tue, 17 Nov 2020 16:28:48 GMT

I will like to know if anyone have the full version of Big Sur OS and EOS Webcam Utility full version working together. If theres any bug or trouble using both together. Thank you

Re: EOS Webcam utility full version and MAC OS Big Sur

athirocks — Mon, 23 Nov 2020 10:12:08 GMT

Yes, I got it up & running on my MacBook Pro 13" 2017 with Big Sur. Just make sure, that the EOS Utility doesn't run at the same time.

Re: EOS Webcam utility full version and MAC OS Big Sur

PDS — Tue, 24 Nov 2020 08:29:30 GMT

In my case it didn't work. I cannot select the webcam utility in any program such as Zoom etc.

Re: EOS Webcam utility full version and MAC OS Big Sur

Ssalmorejo — Tue, 24 Nov 2020 08:37:09 GMT

What do you mean by not running at the same time when Big Sur full version is the operation system. So it's Big Sur that runs the utility. Please clarify your point. Thank you

Re: EOS Webcam utility full version and MAC OS Big Sur

Ssalmorejo — Tue, 24 Nov 2020 08:39:51 GMT

Did you check the USB cable? Try another one. It’s a great utility.

Re: EOS Webcam utility full version and MAC OS Big Sur

PDS — Tue, 24 Nov 2020 09:04:28 GMT

The regular EOS Software to transfer picture works fine (and yes, I turn that one off when I try using the Webcam Utiltiy) so I suppose it can't be the USB cable. But thanks for the input!

Re: EOS Webcam utility full version and MAC OS Big Sur

PDS — Tue, 24 Nov 2020 09:06:12 GMT

It means that I installed it when Big Sur is the operating system and it didn't work. The installation process itself seemed to work fine but I cannot select the Webcam Utility in any software.

Re: EOS Webcam utility full version and MAC OS Big Sur

athirocks — Tue, 24 Nov 2020 11:38:00 GMT

Make sure to not run the EOS Utility at the same time with the Webcam Utility as the webcam will not be available then.

Re: EOS Webcam utility full version and MAC OS Big Sur

Waddizzle — Tue, 24 Nov 2020 14:28:36 GMT

@PDS wrote:
It means that I installed it when Big Sur is the operating system and it didn't work. The installation process itself seemed to work fine but I cannot select the Webcam Utility in any software.

Which camera are you trying to use?

Under Windows, there is an EOS Launcher Serivce, which detects the camera when you power it up and launches the appropriate version of the regular EOS Utlity for the camera that it detects.

You have to do one more step under Windows to make the WebCam work. You must disable the EOS Launcher Utility Service.

Re: EOS Webcam utility full version and MAC OS Big Sur

Ssalmorejo — Tue, 24 Nov 2020 14:33:31 GMT

Canon EOS 5D IV

Re: EOS Webcam utility full version and MAC OS Big Sur

PDS — Tue, 24 Nov 2020 14:35:42 GMT

I know, the EOS Utility was not running.

Re: EOS Webcam utility full version and MAC OS Big Sur

PDS — Tue, 24 Nov 2020 14:37:09 GMT

The 60D. Yes, I know, I turned off the EOS Utility but still it didn't work.

Re: EOS Webcam utility full version and MAC OS Big Sur

Waddizzle — Tue, 24 Nov 2020 14:46:05 GMT

@PDS wrote:
The 60D. Yes, I know, I turned off the EOS Utility but still it didn't work.

I don't think you understood what I was saying. Turning off the EOS Utlity is insufficient. You must also disable the service that launches the regular EOS Utlity I am certain there is a similar mechanism on an Apple.

Iff the EOS Utility opens up when power up the camera, then you need to figure out how to stop if from launching itself. The program that detects what type of camera that has been connected is in the way., and needs to be disabled.

Re: EOS Webcam utility full version and MAC OS Big Sur

Ssalmorejo — Tue, 24 Nov 2020 18:08:23 GMT

Thank you. But I don't have the regular EOS utility. My EOS webcam works smoothly with catalina and I can selected in ZOOM for my meetings. I would like to upgrade to Big Sur and thats the latest Apple OS so you cant help me because you are windows.

Re: EOS Webcam utility full version and MAC OS Big Sur

Ssalmorejo — Tue, 24 Nov 2020 18:15:46 GMT

Check that Image Capture is off too.

Re: EOS Webcam utility full version and MAC OS Big Sur

Waddizzle — Tue, 24 Nov 2020 19:46:19 GMT

@Ssalmorejo wrote:
Thank you. But I don't have the regular EOS utility. My EOS webcam works smoothly with catalina and I can selected in ZOOM for my meetings. I would like to upgrade to Big Sur and thats the latest Apple OS so you cant help me because you are windows.

I find that to be very amusing.

You cannot run the WebCam with Big Sur. What installation and setup instructions are you following?

https://community.usa.canon.com/t5/Canon-EOS-Webcam-Utility/NEW-Canon-USA-EOS-Webcam-Utility-Mac-Official-Tips-amp-Tricks/bc-p/324133#M111

What I told you about disabling other applicaions that seek out the camera is true for Windows, and even worse on Macs.

Re: EOS Webcam utility full version and MAC OS Big Sur

Ssalmorejo — Tue, 24 Nov 2020 20:02:57 GMT

I don't have any trouble with the webcam utility. I think is fantastic and it works great in Catalina. I use it with OBS and zoom and I love it. I just want to know the compatibility with Big Sur. Thats it

Re: EOS Webcam utility full version and MAC OS Big Sur

athirocks — Tue, 24 Nov 2020 20:03:20 GMT

It works, see my screenshot below. As I said, I'm running it on my MacBook Pro 2017 with Big Sur.

Re: EOS Webcam utility full version and MAC OS Big Sur

athirocks — Tue, 24 Nov 2020 20:06:16 GMT

And also with Streamlabs.

Re: EOS Webcam utility full version and MAC OS Big Sur

Waddizzle — Tue, 24 Nov 2020 20:06:26 GMT

@Ssalmorejo wrote:
I don't have any trouble with the webcam utility. I think is fantastic and it works great in Catalina. I use it with OBS and zoom and I love it. I just want to know the compatibility with Big Sur. Thats it

My mistake. I thiought I was replying to soneone else. I had not noticed someone else had jumped into the conversation.