topic Re: OBS and EOS Webcam Utility (Red 'X' with connection cable) in EOS Webcam Utility Pro - Discussions

OBS and EOS Webcam Utility (Red 'X' with connection cable)

ErikSanchez — Sat, 23 Jan 2021 05:06:35 GMT

So running Windows 10 (64bit)... and OBS Studio 26.1.1. I have a Canon EOS Rebel T6. I've dowloaded the Utility as directed for my laptop, installed as directed, etc. Opened up OBS and get the "EOS Webcam Utility (Red 'X' with connection cable)" on the black screen. I originally tried a HDMI cable out of the T6 > into a USB3.0 to HDMI Converter > into three differnt USB ports with no visuals. Any help would be greatly appreciated.

Re: OBS and EOS Webcam Utility (Red 'X' with connection cable)

Waddizzle — Sat, 23 Jan 2021 07:33:55 GMT

Does the regular EOS Utility work for you? Can you connect to the camera and perform Remove Shooting and downloads?

Re: OBS and EOS Webcam Utility (Red 'X' with connection cable)

ErikSanchez — Sat, 23 Jan 2021 15:47:12 GMT

Unfortunately, that doesn't work either. So, it's either the camera itself or the cable(s) I've tried... maybe?

Re: OBS and EOS Webcam Utility (Red 'X' with connection cable)

Waddizzle — Sat, 23 Jan 2021 19:21:33 GMT

@ErikSanchez wrote:
Unfortunately, that doesn't work either. So, it's either the camera itself or the cable(s) I've tried... maybe?

If the regular EOS Utlity does not work, then you have a cable problem. Make sure you have a USB data cable, not a cheap charging only cable.

Re: OBS and EOS Webcam Utility (Red 'X' with connection cable)

ErikSanchez — Sun, 24 Jan 2021 18:43:39 GMT

Thank you... I will try that

Re: OBS and EOS Webcam Utility (Red 'X' with connection cable)

ErikSanchez — Sun, 24 Jan 2021 23:55:00 GMT

Waddizzle, thank you! Got a new cable and it worked!

Re: OBS and EOS Webcam Utility (Red 'X' with connection cable)

richielau — Wed, 24 Mar 2021 22:54:13 GMT

I added tried a new cable and still could not connect. I still have Red 'X' issue.

Re: OBS and EOS Webcam Utility (Red 'X' with connection cable)

shareski — Tue, 11 May 2021 19:14:02 GMT

I've been using EOS Webcam Utility just fine with my Canon Ti3 Rebel and USB cable. I thought upgrading to an hdmi mini to hdmi cable would improve quality but the software doesn't recognize it. Is this simply related to my Dell XPS laptop or am I stuck with using the USB cable?

Re: OBS and EOS Webcam Utility (Red 'X' with connection cable)

Waddizzle — Tue, 11 May 2021 23:59:02 GMT

@shareski wrote:
I've been using EOS Webcam Utility just fine with my Canon Ti3 Rebel and USB cable. I thought upgrading to an hdmi mini to hdmi cable would improve quality but the software doesn't recognize it. Is this simply related to my Dell XPS laptop or am I stuck with using the USB cable?

You should only use the USB cable.

Re: OBS and EOS Webcam Utility (Red 'X' with connection cable)

willstoddard — Sun, 29 May 2022 17:45:20 GMT

What is the correct cable to use? iFC-600OCU ???