topic Re: EOS Webcam Utility Pro Sequoia Update in EOS Webcam Utility Pro - Discussions

EOS Webcam Utility Pro Sequoia Update

arountree — Thu, 10 Oct 2024 19:25:00 GMT

MAC USERS: Camera connectivity for macOS Sequoia is now available. Please use the download link, “Download for MacOS Sequoia” to download the latest version. For macOS users on Sonoma or earlier, please use the “Download for Mac” button. If you are unsure of your current OS, navigate to the Apple icon in the top left of your screen and click, “About This Mac”.

You can find the download link HERE.

Re: EOS Webcam Utility Pro Sequoia Update

jphilipsz — Sun, 22 Sep 2024 08:58:34 GMT

This is not the first time a new version of Apple's OS has stopped Canon EOS Utility working. It's the third time that I remember. Why? Surely Canon should be reading the Apple technical documents and running beta tests? It's really poor! Does anyone know why this keeps happening?

Re: EOS Webcam Utility Pro Sequoia Update

matan — Tue, 24 Sep 2024 10:58:45 GMT

Can you tell me when it will be resolved?

Re: EOS Webcam Utility Pro Sequoia Update

Stephen — Tue, 24 Sep 2024 12:37:34 GMT

Hi there!

We do not currently have a timeframe, but an update will be available at a later date.

Re: EOS Webcam Utility Pro Sequoia Update

matan — Tue, 24 Sep 2024 12:39:07 GMT

OK thanks! 🙏

Re: EOS Webcam Utility Pro Sequoia Update

ilanagolan — Wed, 25 Sep 2024 21:17:23 GMT

In case this helps, adding some CPU stats:

the EWCproxy disappears when this freezes and the CPU usage of EOSwebcam shoots through the roof. Hope this helps.
if you have any estimates when this is expected as I may need to move to a different camera unless there is a workaround.

thank you!

Re: EOS Webcam Utility Pro Sequoia Update

shadowsports — Wed, 25 Sep 2024 23:10:24 GMT

Greetings,

Everyone,

Please do not upgrade yourself to dysfunction without taking precautions. I hope people are making a time machine backup before applying an OS update. You are risking a lot more than not being able to use the EOS webcam utility. Apple does not test every hardware or software scenario prior to release. Time machine is free. All you need is an external drive or network attached storage. It saves time and ensures minimal interruption to productivity or downtime. A backup allows you to return your system to a functioning State in about 20 minutes.

Re: EOS Webcam Utility Pro Sequoia Update

alokadhao — Sun, 29 Sep 2024 16:21:27 GMT

Cascable Webcam Pro app is detecting the camera but it is asking for a subscription cost. ~USD 43. this is really another headache

Re: EOS Webcam Utility Pro Sequoia Update

ilanagolan — Sun, 29 Sep 2024 19:21:50 GMT

Hi,

Is this the same for Mac desktop and laptop? I’m willing to buy a computer if the canon will be able to stream reliably without freezing. Thank you!!

Re: EOS Webcam Utility Pro Sequoia Update

frdarryl — Mon, 30 Sep 2024 15:49:13 GMT

I'm having the same issue on my Intel Mac Mini and M1 MacBook Air.

Re: EOS Webcam Utility Pro Sequoia Update

pezo87 — Sat, 12 Oct 2024 01:31:11 GMT

Hi,

I use my Canon EOS-50 as a webcam, are you 100% sure if I download this software I'll be able to do so without any compatibility issues, please? Unfortunately, every time there is an upgrade of MacOS, the camera stops working and it takes 5-6 hours to read the comments and try all suggestions before something works.. It's so bad that I haven't updated my MAC-OS since Sonoma.

Could you please honestly answer my questions? Thanks, Patricia

Re: EOS Webcam Utility Pro Sequoia Update

Saintinhell — Sat, 12 Oct 2024 03:05:11 GMT

Mine still isn't working, even with the latest software. It was working perfectly fine with the previous software and Sonoma

Re: EOS Webcam Utility Pro Sequoia Update

alokadhao — Thu, 17 Oct 2024 18:25:26 GMT

Hello Arountree,

I just tested my Cannon EOS 200D with lates EOS webcam Utility for 15.0 (24A335) it is working perfectly for me and I am unblocked now.

Many thank for the update and being on top of our requests.

Best Regards,

Alok Adhao

Re: EOS Webcam Utility Pro Sequoia Update

MichaelTX — Fri, 18 Oct 2024 22:16:05 GMT

That's the one I downloaded. It only applies to video. Not stills.

Re: EOS Webcam Utility Pro Sequoia Update

MichaelTX — Fri, 18 Oct 2024 22:17:23 GMT

If you take it through the click menu, for an R6 and Sequoia it tells you there is no utility.

Re: EOS Webcam Utility Pro Sequoia Update

naasirbush — Sat, 19 Oct 2024 14:41:56 GMT

So, after weeks of waiting for an update I uninstalled and reinstalled.
1. No I can only use my EOS Rebel T7 with the PRO app running. That was not the case before.
2. I have an active subscription, but for well over a year, I've been running my camera as a webcam without even running the PRO app. I just turned on my cam, and everything worked great.
3. The PRO app sends my fans through the roof.

Killing the PRO app from running renders my cam useless.

Re: EOS Webcam Utility Pro Sequoia Update

Danny — Sat, 19 Oct 2024 14:51:12 GMT

Thanks for joining the conversation, naasirbush! To have your specific issue addressed, we recommend that you start a new thread on the topic. Your fellow community members will be able to more readily figure out a solution for you that way. To do that, click HERE and then hit the red "Start a Conversation" button.

Hope to see your thread soon!

Re: EOS Webcam Utility Pro Sequoia Update

Jardo — Mon, 21 Oct 2024 22:46:32 GMT

When I visit the Canon Canada website, there's no new version of the non-paid, non-Pro version of the Webcam Utility. The version available for download there still doesn't work on Sequoia. When can we expect that to be updated?

Re: EOS Webcam Utility Pro Sequoia Update

frdarryl — Mon, 04 Nov 2024 16:40:38 GMT

It was a few weeks before I was able to try it out, but now that I have -- it's now working on my Mac! Thanks so much.

Re: EOS Webcam Utility Pro Sequoia Update

greenteagod — Thu, 14 Nov 2024 04:30:41 GMT

Does not work