topic Re: Windows 11 - Setup.exe cannot find the .cab file when I install. in EOS Webcam Utility Pro - Discussions

EOS Rebel T6: Windows 11 - Setup.exe cannot find the .cab file when I install Webcam Utility Pro

canstanja — Fri, 07 Jun 2024 00:38:06 GMT

The installation tool cannot find the .cab file path, even though it was downloaded from the Canon website itself. With that, it does not seem proceed with downloading the application and I can't use my canon camera to stream or use for conferences. Please help, and is there an update fix with this?

Re: Windows 11 - Setup.exe cannot find the .cab file when I install.

shadowsports — Thu, 06 Jun 2024 23:49:27 GMT

Greetings ,

We'd like to help you.

Can you please tell us the model number of the Canon product you own. Also we need to know what version of the webcam utility you are installing. Was this downloaded from the Canon USA website?

Re: Windows 11 - Setup.exe cannot find the .cab file when I install.

canstanja — Thu, 06 Jun 2024 23:57:51 GMT

Yes to the US website and here is the model and version below:

T6 Rebel Canon DSLR

Webcam Utility Pro Version 2.1.18 for Windows

Re: EOS Rebel T6: Windows 11 - Setup.exe cannot find the .cab file when I install Webcam Utility Pro

NatalyaP — Sat, 08 Jun 2024 21:12:11 GMT

Greetings canstanja,

After downloading the ZIP file for the EOS Webcam Utility Pro software, please extract all of the files from within the ZIP file to a folder or drive on your computer. This will ensure that all installation files are extracted where the setup file is able to read them. Running the setup file from within the ZIP file may cause installation issues.