topic Cannot Subscribe to Webcam Utility in Canada in EOS Webcam Utility Pro - Discussions

Cannot Subscribe to Webcam Utility in Canada

Venkman — Thu, 09 May 2024 05:59:43 GMT

I have been trying to get the subscription service for webcam utility pro. When I open the software and go to upgrade it asks me to login. When I click login it opens a window to do so on the Canon USA website. I created an account but it only lets me use an American address which I do not have. Thus I cannot subscribe and I cannot login with my Canadian account canon account as there is no address bar in the window it opens so I can only navigate around the American site. How can I subscribe to the webcam utility service as a Canadian? Even if I could find how to do it in my own browser I wouldn't be able to login to the Canadian account in the webcam utility software itself. This has been a very infuriating process.

Re: Cannot Subscribe to Webcam Utility in Canada

shadowsports — Thu, 09 May 2024 08:17:02 GMT

Greetings ,

The EOS Webcam Utility Pro subscription is only available for US customers currently. I believe this has to do with licensing.

Webcam Utility Pro Homepage

Two easy payment options available with a monthly subscription for $4.99 per month or an annual subscription for $49.99 per year – both options offer a 30-day trial period. The software will be available exclusively to customers in the U.S.A. This is referenced on the home page.

Re: Cannot Subscribe to Webcam Utility in Canada

Venkman — Thu, 09 May 2024 16:55:09 GMT

Thank you for the reply, Rick. I know a few Canadian streamers that use it, so I didn't even think to look for that. I suppose they are just looking good in 720p or used a work around of some kind.