topic Re: EOS Webcam isn’t showing any configuration window in EOS Webcam Utility Pro - Discussions

EOS Webcam isn’t showing any configuration window

gonzalezmaestre — Tue, 30 Apr 2024 13:17:36 GMT

I'm using a MacBook Pro M2 on Sonoma 14.4.2, already did the system-override with the FileVault off.

Still the app doesn't show any window.

Plus I tried to use the EOS Utility 3, and works fine with my M50.

Anyone has an idea on how to fix it?

Re: EOS Webcam isn’t showing any window

kvbarkley — Mon, 29 Apr 2024 18:24:02 GMT

I don't think it does show a window. You just use it in an app that requires a webcam.

Re: EOS Webcam isn’t showing any window

gonzalezmaestre — Mon, 29 Apr 2024 18:50:40 GMT

If it doesn't show any window how can i configure it. I had use it on Windows, and there it does show a window where you can manage your subscription

Re: EOS Webcam isn’t showing any configuration window

Hazel_T — Thu, 02 May 2024 00:26:51 GMT

Hi gonzalezmaestre,

I'm sorry to hear you are having an issue with the EOS Webcam Utility. That software is compatible with OS14, so you should see the same options that you see on your Windows computer. Is the issue that you connect your camera, open the EOS Webcam Utility, and the window is not populating anything in it?

One thing to double check would be to make sure you have the newest version of the software. The current version is available HERE. Once you are on the web page click on the Software & Drivers button and the current version is named EOS Webcam Utility Pro 2.1.18 (macOS).