topic Re: EOS 200d working with USB in Utility 3 but not with Zoom or Browser in EOS Webcam Utility Pro - Discussions

EOS 200d working with USB in Utility 3 but not with Zoom or Browser

DavidWa — Mon, 30 Jan 2023 08:04:13 GMT

Hi all,

Im somewhat a noob and Im trying to use my 200d as webcam via USB. It runs flawless in Utility 3 but I get the error image "not connected with USB" despite Utility 3 recognizing it. Im using the latest Mac OS. Unfortunately I couldn't find any other helpful information so I hope somebody can give me a hint towards what the cause could be.

Id highly appreciate it.

Best, David

Re: EOS 200d working with USB in Utility 3 but not with Zoom or Browser

Waddizzle — Mon, 30 Jan 2023 17:41:44 GMT

You must shut down the EOS Utility and the EOS Utility Launcher Service. Switch camera to movie mode.

Re: EOS 200d working with USB in Utility 3 but not with Zoom or Browser

DavidWa — Mon, 30 Jan 2023 18:20:05 GMT

Thanks. EOS utility is closed and in the activity monitor I closed the only launchservice I could find. Movie mode I assume you mean video camera icon? Where would I find the utility launcher service? I didn't work so far...

Edit: So I disabled the autolaunch within the startup items, closed the Utility software, camera is in movie mode but still the same error both in Zoom and Browser

Re: EOS 200d working with USB in Utility 3 but not with Zoom or Browser

Waddizzle — Mon, 30 Jan 2023 19:38:12 GMT

What instructions are you following? Leave the Startup menu alone.

Do you see the Canon icon in System Tray? That should be Launcher Service. Right click on the icon and select EXIT.

Re: EOS 200d working with USB in Utility 3 but not with Zoom or Browser

DavidWa — Mon, 30 Jan 2023 20:01:00 GMT

Its closed already but still doesnt work

Re: EOS 200d working with USB in Utility 3 but not with Zoom or Browser

Waddizzle — Mon, 30 Jan 2023 22:16:13 GMT

I forgot to ask. What version of the MacOS are you running? I do not believe the WebCam Utility has been ported to the latest MacOS.

Which CPU are you running?

Re: EOS 200d working with USB in Utility 3 but not with Zoom or Browser

DavidWa — Tue, 31 Jan 2023 08:28:57 GMT

I believe the latest MacOS. With the Utility 3 it works flawless.