topic Re: EOS Webcam Utily doesn't pick up Camera in EOS Webcam Utility Pro - Discussions

EOS Webcam Utily doesn't pick up Camera

syena — Sun, 24 Jan 2021 04:09:42 GMT

I've tried this on my mac and it worked just fine.

I'm currently trying on a PC Laptop and I'm having trouble.

I've already done the usual turning wifi off and making sure EOS Utility isn't open in the task bar.

EOS Webcam Utiliy does appear as a drop down option for when I want to use the webcam, but if I select it on OBS, I just get a black screen. I don't even get the splash that says "EOS Webcam Utility", it's just a black screen.

The camera appears under Device Manager so I know the computer can recognize it.

What am I doing wrong?

Re: EOS Webcam Utily doesn't pick up Camera

syena — Sun, 24 Jan 2021 04:21:13 GMT

I should also add that I've already made sure that EOS Utility isn't running in Task Manager.

I have Windows 10.

Also the camera shows up just fine in the live view of EOS Utility.

the issue is just the webcam utility

Re: EOS Webcam Utily doesn't pick up Camera

syena — Sun, 24 Jan 2021 04:25:17 GMT

FINAL ALSO, When I connect the camera, instead of showing the live feed, it shows a black screen with a white computer logo and a battery on top.

Re: EOS Webcam Utily doesn't pick up Camera

Waddizzle — Sun, 24 Jan 2021 06:53:52 GMT

@syena wrote:
FINAL ALSO, When I connect the camera, instead of showing the live feed, it shows a black screen with a white computer logo and a battery on top.

What camera are you using? Is it in video mode?

What is the chipset inside of your Windows 10 computer? It works best with Intel chipsets.

Re: EOS Webcam Utily doesn't pick up Camera

syena — Sun, 24 Jan 2021 18:34:48 GMT

What camera are you using? Is it in video mode?

What is the chipset inside of your Windows 10 computer? It works best with Intel chipsets.

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Canon Rebel sl3

It is indeed in video mode

Yes it's an intel