topic Re: Unable to download EOS Webcam Utility in EOS Webcam Utility Pro - Discussions

Unable to download EOS Webcam Utility

cdvorscak — Tue, 26 Jan 2021 13:25:38 GMT

I have been attempted to download the EOS Webcam Ulitity with no sucess. I have followed the steps to download it correctly and after I run the installation I restart my computer. When I look for the program it isn't in the windows menu. When I reopen the file folder and click on setup it gives me the option of repair or uninstall. I have tried to run it in repair but nothing happens. When I click the EOS Webcam Utility installer that is on the top of the list I get an error saying a previous version is installed and needs to be deleted, how ever I only attempted to download it that one time.

Can anyone help me with this issue

Re: Unable to download EOS Webcam Utility

jrhoffman75 — Tue, 26 Jan 2021 14:55:47 GMT

Welcome to the forum.

Canon-WebCam-Utility-Instructions-Win-Official11.pdf

The utilkity starts when you connect the camera. It isn't a program you select and run by itself.

Re: Unable to download EOS Webcam Utility

cdvorscak — Tue, 26 Jan 2021 15:25:05 GMT

Thank you for the information. I will double check when I get home later but when plugged in the camera I didn't see it being picked up by the computer.

Re: Unable to download EOS Webcam Utility

jrhoffman75 — Tue, 26 Jan 2021 16:07:19 GMT

I think you also need to have a software like Zoom running. I tried it when it was a beta just to see what it did. Worked OK, but I haven't used it since, so I am going from memory.

Re: Unable to download EOS Webcam Utility

cdvorscak — Tue, 26 Jan 2021 17:31:11 GMT

I apprently didnt write the software I was trying to use in my last Post. I am trying to get it to connect to OBS. When I attempted to connect the camera to the software I wasn't seeing it. However that could be due to OBS vs the camera/software. I will have to play around with it more later tonight.

Re: Unable to download EOS Webcam Utility

cdvorscak — Wed, 27 Jan 2021 15:56:20 GMT

Watched some more videos last night. Learned that I had to turn off Wi-Fi. OBS was able to read the camera.

Thank you for the help!