topic Re: Canon Webcam utility cropping in the ZOOM meeting application in EOS Webcam Utility Pro - Discussions

Canon Webcam utility cropping in the ZOOM meeting application

quackpipe — Wed, 01 Jul 2020 19:16:11 GMT

This is a great beta software but when I'm using it for meetings in ZOOM my image is cropped in. Now, when the camera is off and the "Webcam utility" splash screen is displayed, it's full screen. Can I crop in on the software to cut in?

I'm using the 80d with current firmware.

Screenshots attached

Re: Canon Webcam utility cropping in the ZOOM meeting application

Jason3211 — Mon, 07 Dec 2020 18:06:37 GMT

Solution: You need to flip your still/video selector switch (to the right of the camera's viewfinder) from the white camera symbol to the red video symbol. That'll fix it.

-Jason

Re: Canon Webcam utility cropping in the ZOOM meeting application

ljdiestro — Tue, 30 Mar 2021 20:16:57 GMT

Hi! Did you find a solution for this? I have the same problem, and I dont know what to do, I explored all the setting already. TIA

Re: Canon Webcam utility cropping in the ZOOM meeting application

quackpipe — Tue, 30 Mar 2021 22:38:11 GMT

Yes. I found that if you turn your camera off and then open the software, then turn your camera on, it will work fine.

If the camera is on when you’re starting your zoom software, it’ll crop the image.

Make sense?

Re: Canon Webcam utility cropping in the ZOOM meeting application

quackpipe — Tue, 30 Mar 2021 22:39:18 GMT

Basically, others in your meeting will see the canon webcam utility logo.

Re: Canon Webcam utility cropping in the ZOOM meeting application

ljdiestro — Tue, 30 Mar 2021 22:57:11 GMT

Oh its working now! OMG hahaha thank you very much!!