topic EOS R6 Mark II EOS Webcam Utility "No Driver Available" Message in EOS Webcam Utility Pro - Discussions

EOS R6 Mark II EOS Webcam Utility "No Driver Available" Message

chbright1 — Tue, 14 Feb 2023 15:15:25 GMT

Has anyone had luck using the R6 mark ii with the EOS Webcam Utility on Windows? I am trying to work with it on Microsoft Teams and when I connect my camera to my PC using a USB cable, the screen on the camera flashes. I am able to use EOS Utility just fine. I am also able to use my EOS RP with no issues. I confirmed that no other application is trying to use my camera at the time of wanting to use the Webcam utility. When I look at my connected devices on my PC says that there is "No driver available". I checked the available software and drivers on canons website and did not find any applicable driver.

Re: EOS R6 mark II Webcam Ultility Windows

shadowsports — Tue, 14 Feb 2023 13:38:52 GMT

Greetings,

Do you have the camera set to video mode when you are running the application?

Re: EOS R6 mark II Webcam Ultility Windows

chbright1 — Tue, 14 Feb 2023 14:50:37 GMT

Yes! I have changed my settings to FHD 23fps - the screen flashes when plugged in and trying to join a Teams call. Then I created a C1 custom video setting when switched in to video on the left hand switch on the camera and I get the same reaction from the camera