topic Re: EOS Webcam Utility Not Working in Streamlabs OBS in EOS Webcam Utility Pro - Discussions

EOS Webcam Utility Not Working in Streamlabs OBS

Disnihil — Sat, 24 Oct 2020 21:18:31 GMT

I recently downloaded EOS Webcam Utility to use my 60D to stream through Streamlabs OBS. When I load Streamlabs and activate EOS Webcam Utility, there's no video that loads from my camera. Everything I've seen online says to not run EOS Utility the same time you go to use EOS Webcam Utilitym, but I don't have EOS Utility on my computer.

Any ideas how to troubleshoot this issue? I've tried restarting my machine multiple times. I've unplugged my camera multiples times, but nothing.

Here's what's happening for me:

Re: EOS Webcam Utility Not Working in Streamlabs OBS

Waddizzle — Sat, 24 Oct 2020 21:31:15 GMT

I am not sure if OBS is officially supported. The original Beta Release was intended for videocoferencing with web based applications. Some people have a happy accident, and are able to get OBS to work.

[EDIT] ... and then they complain about the low 720P resolution

Re: EOS Webcam Utility Not Working in Streamlabs OBS

Disnihil — Sat, 24 Oct 2020 21:41:28 GMT

Canon's website says that EOS Webcam Utility is compatible with Streamlabs

Re: EOS Webcam Utility Not Working in Streamlabs OBS

Waddizzle — Sat, 24 Oct 2020 22:07:41 GMT

@Disnihil wrote:
Canon's website says that EOS Webcam Utility is compatible with Streamlabs

Maybe you should try installing the EOS Utility. It is a good way to test your connection to the camera, and the Webcam Utility does not seem to work without it having been previously installed on the system.

[EDIT]. Is the EOS 60D supported?

Re: EOS Webcam Utility Not Working in Streamlabs OBS

Mark35mmF2 — Sun, 25 Oct 2020 05:09:58 GMT

Hi there,

I'm not sure about OBS either, but I would recommend making sure the camera is on and set to movie mode before plugging the USB cable in since the signal will not transmit in live view.