topic Re: Webcam Utility producing 4:3 vs. 16:9 aspect ratio in EOS Webcam Utility Pro - Discussions

Webcam Utility producing 4:3 vs. 16:9 aspect ratio

sfgopher — Tue, 23 Feb 2021 05:06:14 GMT

I have a Rebel T5i. I've installed the latest version of the webcam utility. I have a MAC. I've tried both Zoom and Google Meet and the results are the same. My video is displayed in 4:3 aspect ration vs. wide screen 19:6. On the sides of the video are 2 black bars. Any help in fixing this is greatly appreciated.

I've followed the getting started guide and have my camera's movie recording size set to 1920 x 1080 (30 fps).

Re: Webcam Utility producing 4:3 vs. 16:9 aspect ratio

Waddizzle — Tue, 23 Feb 2021 12:16:54 GMT

@sfgopher wrote:
I have a Rebel T5i. I've installed the latest version of the webcam utility. I have a MAC. I've tried both Zoom and Google Meet and the results are the same. My video is displayed in 4:3 aspect ration vs. wide screen 19:6. On the sides of the video are 2 black bars. Any help in fixing this is greatly appreciated.

I've followed the getting started guide and have my camera's movie recording size set to 1920 x 1080 (30 fps).

I found this in the FAQ section of the EOS Webcam Utility forum.

Re: Webcam Utility producing 4:3 vs. 16:9 aspect ratio

rs-eos — Tue, 23 Feb 2021 13:47:38 GMT

I believe the first FAQ that Waddizzle pointed out reveals the issue. When measuring the image in the screenshot, it's right at a 3:2 aspect ratio; the default ratio for photos.

Re: Webcam Utility producing 4:3 vs. 16:9 aspect ratio

sfgopher — Wed, 24 Feb 2021 01:33:14 GMT

Thank you all for the quick replies. Perhaps this is just an issue then with the T5i since I believe I'm in video mode.

Re: Webcam Utility producing 4:3 vs. 16:9 aspect ratio

DesignCode — Thu, 18 Mar 2021 17:16:54 GMT

I had the same problem. Except I was using a Canon Rebel T3i

Re: Webcam Utility producing 4:3 vs. 16:9 aspect ratio

Synthetic-Ellz — Thu, 19 Aug 2021 05:36:47 GMT

Change canon dail setting select to P and try again - And yes you have to be in video shooting mode. Mine works fine although I have T6i

Re: Webcam Utility producing 4:3 vs. 16:9 aspect ratio

sfgopher — Mon, 23 Aug 2021 18:35:22 GMT

Thanks! I just tried P + Video shooting mode and that doesn't seem to work either. My guess is that the firmware on the T5i just didn't support 16:9 ratio via USB cable. I've also tried an HDMI card and unfortunuately while that supports 16:9 for some reason Canon added a fairly broad border all around the image. ¯\_(ツ)_/¯

Re: Webcam Utility producing 4:3 vs. 16:9 aspect ratio

logoin365 — Wed, 20 Oct 2021 17:28:21 GMT

I also tried all the settings without a success. I have a T3i. Is it worth trying the HDMI route from your perspective?

Re: Webcam Utility producing 4:3 vs. 16:9 aspect ratio

sfgopher — Wed, 20 Oct 2021 17:52:59 GMT

That’s even worse. I bought a the cable and video capture device and set it all up. The aspect ratio is correct, but for some reason Canon decided to add a black frame around the entire video feed so the actual content looks very small. I filed a ticket with Canon and after researching they agreed that it was their firmware and not the capture card that’s adding the black frame.

Re: Webcam Utility producing 4:3 vs. 16:9 aspect ratio

logoin365 — Wed, 20 Oct 2021 17:59:30 GMT

Thanks for your response. It sounds like there is no perfect solution so far with the black border then. Are you sticking with this? or, are you giving up on using Canon as the webcam?

Re: Webcam Utility producing 4:3 vs. 16:9 aspect ratio

Waddizzle — Wed, 20 Oct 2021 20:53:32 GMT

You guys are talking about older cameras, which were designed prior to the standard TV broadcast signal switched from analog NTSC to digital Full HD.

Re: Webcam Utility producing 4:3 vs. 16:9 aspect ratio

sfgopher — Thu, 21 Oct 2021 01:54:40 GMT

My T5i was purchased in 2014, 18 years after the first HD broadcast. Also, it has an HDMI output, why add a black frame? Lastly, it records in 16:9, why not stream over USB in 16:9? Anyway, you are definitely correct that these are older cameras and because of that I don't have hope that Canon will return and fix the firmware. So, I've abandoned the Canon webcam approach.

Re: Webcam Utility producing 4:3 vs. 16:9 aspect ratio

Waddizzle — Thu, 21 Oct 2021 15:39:12 GMT

sfgopher

I am talking about over the air TV broadcasts. You need updated cameras that can output “Clean HDMI”

Re: Webcam Utility producing 4:3 vs. 16:9 aspect ratio

Sean003 — Sat, 30 Oct 2021 00:45:11 GMT

Is there a resolution to this? I am encounting the same "Black bars" problem with my T3i using webcam utility. I was very excited when I fifrst heard about the utility. Sadly, if I cannot get rid of the black bars, the utility is completely useless to me. Any help?

Re: Webcam Utility producing 4:3 vs. 16:9 aspect ratio

sfgopher — Sat, 30 Oct 2021 00:48:52 GMT

As far as I’ve been able to see there is no resolution. I gave up and went back to the MacBook built in camera.

Re: Webcam Utility producing 4:3 vs. 16:9 aspect ratio

Nylou88 — Mon, 25 Jul 2022 09:48:21 GMT

Hi sfgopher,

I was able to solve the issue by setting my camera's video recording setting to 720p instead of 1080p (exact setting: 1280x720, fps). It was the only way I was able to get rid of the black bars on the left and right side. Hope this helps.