topic EOS Webcam Utility Pro does not recognize a paid subscription in EOS Webcam Utility Pro - Discussions

EOS Webcam Utility Pro does not recognize a paid subscription

CarlenY — Thu, 23 Nov 2023 08:41:14 GMT

I have paid for EOS Webcam pro:

Despite it being paid, the program still blocks me from paid features:

I can't find anywhere on the website to receive support for subscriptions. How can this get fixed or where can I get support for this?

Re: EOS Webcam Utility Pro does not recognize a paid subscription

Arthur — Sat, 25 Nov 2023 13:34:28 GMT

Hello CarlenY,

To assist with this issue, we recommend reaching out to our EOS WebCam support team directly. You can reach them directly at 844-226-6692, Monday-Friday from 9 am to 9 pm EST and Saturdays from 9 am to 7 pm EST.